
MERLIN TRAINING POLICIES
Quick links to Merlin Academy training policies:
ACADEMIC APPEALS NOTICE
Heard and considered fairly and free from prejudice
This
policy applies to all staff employed by Merlin Supply Chain Solutions or
Sub-Contractors engaged on behalf of or any of its outreach centres, where the
qualification is delivered regardless of race, gender, disability, religion,
age or sexual orientation, who assess candidates’ work.COMPLAINTS PROCEDURE
If you are dissatisfied with our service bring it to our attention
A complaint is an expression of dissatisfaction concerning Merlin Supply Chain Solutions product or service. Merlin Supply Chain Solutions take all complaints extremely seriously and all staff are trained and committed to rectify any problem as soon as it is brought to their attention.
EQUALITY AND DIVERSITY POLICY
Access to learning and vocational achievement
HEALTH AND SAFETY POLICY
Healthy and safe working environment
PREVENT POLICY
Prevent people of all ages being drawn into radicalised
Merlin Academy recognises its responsibilities under the Counter Terrorism & Security Act 2015 to prevent people of all ages being radicalised or drawn into terrorism. Prevent is about safeguarding people and communities from the threat of terrorism. Prevent is 1 of the 4 elements of CONTEST, the Government’s counter-terrorism strategy. It aims to stop people becoming terrorists or supporting terrorism. The school promotes a multicultural environment where respect for, and tolerance of, other people’s beliefs is required at all times.
QUALITY ASSURANCE POLICY
To develop a full understanding of the needs of our Clients.
To work in close co-operation with Clients, Suppliers and Sub-contractors to provide the right quality work and service, first time.Actively to seek Client feedback and to use this as a format for continuous assessment and improvement.
To develop the potential of our employees to ensure all members of staff are capable of undertaking work required in a safe and responsible manner, in accordance with the Company’s Health and Safety policy.