INTERNATIONAL FREIGHT FORWARDING SPECIALIST

LEVEL 3 APPRENTICESHIP

With the introduction of the The Apprenticeship Levy on 6th April 2017 hiring apprentices was recognised as a productive and effective way for the logistics sector to grow their own talent by developing a motivated, skilled and qualified workforce.

Merlin Supply Chain Solutions approved main apprenticeship training providers, directly deliver apprenticeship training to employers who use the apprenticeship service to pay for training and employers who don’t pay the apprenticeship levy. Merlin Supply Chain Solutions can also provide apprenticeship training to their own employees or those of connected companies and act as subcontractors for other providers.

ROLE OF INTERNATIONAL FREIGHT FORWARDING SPECIALIST
The processing of international trade documentation is vital to the UK economy and the demand for international trade skills is forecast to rise.  Freight Forwarders implement these key processes. The sector deals with complex customs legislation and has a need demonstrate competence in compliance with customs controls and procedures.  Clients require their international supply chain to be fully secure,

International Freight Forwarding Specialists are employed to ensure that the company they work for, and their clients remain compliant with all applicable customs, import and export laws and regulations.  They understand customs rules, regulations and terms of trade, know where to find information and when to escalate issues. They have specific skills around customs procedures, classification of goods, allocating modes of transport and all relevant paper and electronic documentation. International Freight Forwarding Specialists are responsible for a variety of tasks on a daily basis such as shipment bookings, creating the appropriate documents, liaison with carriers, ports and handling agents, transport requirements, sales quotations, invoicing, financial procedures as well as the many customs processes and regimes they will come across. Clients must be kept informed proactively of progress and this requires skills and behaviours in customer service linked to an appreciation of international cultures, time zones and their effect on transit times. International Freight Forwarding Specialists have the ability to communicate effectively with people from different countries, taking account of differences in working practices.
 
 
 

APPRENTICESHIP TESTIMONIAL

HARRY WEBSTER - OVERALL DISTINCTION

International Freight Forwarding Specialist: Level 3
Length of apprenticeship: 18 months
Pass: Overall Distinction
Knowledge Test: Distinction
Observed Role Simulation: Distinction
Professional Discussion: Distinction
 
WHY DID YOU UNDERATE THE INTERNATIONAL FREIGHT FORWARDER APPRENTICESHIP?
I wanted to develop my current knowledge of 2 years in the industry by gaining a deeper understanding of what I am actually doing on a day-to-day basis. By doing the apprenticeship I was able to get a more well rounded knowledge of the industry as a whole and learn a lot of new things in different areas of freight forwarding.

COULD YOU GIVE US AN OVERVIEW OF YOUR APPRENTICESHIP?
My course was split into four sectors of the freight forwarding industry. These were the movement of goods via international trade, customs procedures, business costing and finance and customer service. I am able to now apply those skills in my day to day work. I feel more confident on my knowledge of shipping terminology now. My course was done in the office throughout, with my tutor coming to visit regularly. Due to Covid-19, I finished my apprentice and undertook my EPA remotely, which was not a problem at all.

WHAT WAS THE MOST CHALLENGING ASPECT OF YOUR APPRENTICESHIP?
I initially found a few of the pathway questions challenging as they were on terminology or transport modes I was not that familiar on. However, I was able to do some research and find out what the terms meant, enabling me to answer the questions. In the long run this worked well as I ended up expanding my knowledge.

HOW DID YOU FIND THE MERLIN TEAM?
The Merlin team were fantastic with me. We had a number of really insightful lessons on both the course and other areas of life. Whenever I had any issues I felt as though I was able to speak to them with confidence and any problems were resolved extremely quickly.

WERE YOU EXPECTING TO PASS WITH A DISTICTION?
No, I was not. My aim throughout the course was to get a pass grade. I thought I might be able to touch on a distinction but did not expect to achieve one overall.

IN AN IDEAL WORLD WHAT'S NEXT FOR YOU?
For me now it is about using the skills I have learnt over the last two years in my everyday work. I hope to be able to put my training to good use and see the benefits of learning the new knowledge I have.

IS THERE ANYTHING ELSE YOU WOULD LIKE TO SHARE WITH US?
I would recommend this course to anyone who is keen to learn more about the freight forwarding industry. The course covers various aspects of the industry that perhaps you would not be exposed to in an everyday working environment.
 
Enquire now about MERLIN ACADEMY APPRENTICESHIPS
t: +44 (0)1536 533696
 
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