HANDLING DISCIPLINARY AND GRIEVANCE SITUATIONS

1 of 8 industry specific training modules - Discount available for booking all 8 modules

Handling disciplinary or grievance situations can be a very challenging aspect of any management role. But tackling these issues quickly and effectively is a must-have skill set for avoiding costly disruption. Getting it even slightly wrong can result in costly, stressful and time-consuming employment tribunals.

MANAGERS NEED TO

Ensure your people know exactly what is expected of them
Have a good working knowledge of Disciplinary and Grievance procedures
Know when and how to apply those procedures effectively

MODULE CONTENT

How to identify a disciplinary situation
Understanding a manager’s statutory roles and responsibilities
Awareness of underpinning legislation and case law which drives Disciplinary and Grievance Procedures
How to use investigative questioning techniques
Differentiation between capability and conduct in disciplinary situations
Evidence based, methodical and fair handling of disciplinary situations
Understanding and compliance with your companies disciplinary procedures and the ACAS code of practice
How to set SMART objectives against which performance can be managed
The use of appropriate communication skills and conflict management in the disciplinary and grievance process

MODULE LEARNING OUTCOMES: the learner will be better able to

The learner will be able to take disciplinary action in a timely and appropriate manner
The learner will be able to deal with conflict with greater confidence and in a constructive manner
The learner will be able to manage formal disciplinary meetings confidently and skilfully in accordance with policy and procedure
The learner will have a basic knowledge of all relevant employment law

COURSE DURATION

• 1 Day 10am - 4pm

MAXIMUM COURSE PLACES
• 12 places per course - co-delivered - 6:1 ratio

MERLIN ACADEMY HANDLING DISCIPLINARY AND GRIEVANCE SITUATIONS IS ONE OF EIGHT LOGISTICS SPECIFIC CILT ACCREDITED TRAINING MODULES (DISCOUNTS AVAILABLE WHEN BOOKING ALL 8)