HANDLING DISCIPLINARY AND GRIEVANCE SITUATIONS

1 of 8 industry specific training modules - Discount available for booking all 8 modules

Handling disciplinary or grievance situations can be a very challenging aspect of any management role. But tackling these issues quickly and effectively is a must-have skill set for avoiding costly disruption. Getting it even slightly wrong can result in costly, stressful and time-consuming employment tribunals.
 
MANAGERS NEED TO
  • Ensure your people know exactly what is expected of them
  • Have a good working knowledge of Disciplinary and Grievance procedures
  • Know when and how to apply those procedures effectively

MODULE CONTENT
  • How to identify a disciplinary situation
  • Understanding a manager’s statutory roles and responsibilities
  • Awareness of underpinning legislation and case law which drives Disciplinary and Grievance Procedures
  • How to use investigative questioning techniques
  • Differentiation between capability and conduct in disciplinary situations
  • Evidence based, methodical and fair handling of disciplinary situations
  • Understanding and compliance with your companies disciplinary procedures and the ACAS code of practice
  • How to set SMART objectives against which performance can be managed
  • The use of appropriate communication skills and conflict management in the disciplinary and grievance process

MODULE LEARNING OUTCOMES: the learner will be better able to
  • The learner will be able to take disciplinary action in a timely and appropriate manner
  • The learner will be able to deal with conflict with greater confidence and in a constructive manner
  • The learner will be able to manage formal disciplinary meetings confidently and skilfully in accordance with policy and procedure
  • The learner will have a basic knowledge of all relevant employment law
 
COURSE DURATION
1 Day 10am - 4pm
 
MAXIMUM COURSE PLACES
12 places per course - co-delivered - 6:1 ratio
 
Enquire now about MERLIN ACADEMY HANDLING DISCIPLINARY AND GRIEVANCE SITUATIONS
t: +44 (0)1536 533696
 

HANDLING DISCIPLINARY AND GRIEVANCE SITUATIONS

VENUE: Merlin Training Suites
COURSE FEE: £300
MULTIPLE MODULE DISCOUNT:
Handling disciplinary and grievance situations can be booked individually or as part of 8 modules (8 module booking discount available)
CALL: 01536 533696 to discuss
 

 

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