INTRODUCTION TO MANAGEMENT

1 of 8 industry specific training modules - Discount available for booking all 8 modules

You can probably do their jobs as well if not better than your team, but that doesn’t get past ‘So what?’ once you are a manager! This module provides managers with a rich mix of information, ideas and approaches that will ensure you can improve your ability to achieve through others.

• Be in control but don’t be controlling
• Trust and be trusted but still hold people accountable
• Be fair and consistent but one size doesn’t fit all!

MODULE CONTENT

• To provide the knowledge skills and approaches needed to be effective in a management role
• To understand the roles and responsibilities (Statutory and Non – Statutory) of a manager
• To provide an Employment Law overview including Disciplinary and Grievance, Discrimination, Working Time, and Contracts of Employment
• Knowledge of the management process in action – Measure, Monitor, Review and Respond
• Understanding management styles and their role in dealing with difficult situations
• How to maximise efficiency, performance and staff potential through improved communication
• How and when to delegate tasks
• Understanding and defining of standards and how to maintain them

MODULE LEARNING OUTCOMES: the learner will be better able to

• The learner will be able to adapt their management style and approach to suit the situation at hand
• The learner will understand how to positively motivate and engage staff to achieve their tasks and objectives
• The learner will be able to delegate with greater skill and confidence

MAXIMUM COURSE PLACES
• 12 places per course - co-delivered - 6:1 ratio